Why Travel Agents Require Custom Travel Portal Development

The times when you used to visit a travel agent to plan your holidays or an international visit are long gone. With the advent of the Internet travel services are improving every day. Businesses have made travel booking much simpler for their customers with seamless operations and feature-rich travel portals.

As per a report from Statista, the travel industry in the USA is expected to grow US$223.60 billion by 2025. To become a part of this revenue stream, many small businesses and travel agents also seek a reliable and secure travel service to gain people’s trust. This is where OneClick comes into the picture.

By using our custom travel portal development services, every travel agent, B2B or B2C business can cater to the needs of their customers better than ever before. In this blog, we’ll discuss the importance of portals for travel agents, their benefits, and all the essential features to look for. Let’s get started.

Why Travel Agents Should Invest in a Custom Travel Portal

A custom travel portal development solution is a web-based tool that caters to the specific needs of customers like traveling and hospitality. Businesses can tap into every category of a journey from hotels and packages to flight and cruise bookings. 

This allows travel agencies, OTAs, and businesses to improve the customer experience by offering customized packages. Using a custom travel portal not only provides access to a worldwide inventory but also simplifies the entire process for the customers. 

Here are a few more reasons why travel agents should opt for custom travel portal development:

• Online portal for travel agency helps you to stand out from the competition by catering to the varied needs of customers. 
• OTAs and businesses can integrate on-demand APIs at any interval to increase the reach of their services. This flexibility helps in serving every individual as per their preference, from family vacations to luxury cruises.
• Travel agents and businesses can also take their portals beyond borders with multi-currency and language support. 
• Travel portals improve decision-making for businesses with advanced data insights and customer preferences.
• The automation of travel portals allows OTAs and businesses to focus on important operations without wasting time on monotonous tasks like data entry.
• A custom travel agent portal helps to enhance marketing efforts using built-in CRM capabilities.

Table of contents

OneClick Benefits of a Custom Travel Portal for Travel Agents

OneClick offers a wide variety of services under custom travel portal development solutions. Let’s discuss them all in detail:

1. B2B/B2C Travel Portal

This solution is dedicated to both business partners and end customers. Our travel agent portal allows customers to search for available destinations and quickly choose from all available options in real time. What’s more, users can book their entire itinerary by choosing add-on services like activities, packages, rentals, and much more.

2. White Label Travel Portal

The white-label solution of OneClick is perfect for OTAs and businesses who do not wish to spend time and money on developers. Our ready-to-deploy solution comes with all the necessary third-party integrations that will help you deliver exceptional services all across the world. You can easily get started by choosing a solution and subscribing a suitable plan.

3. Travel API Integration

Apart from developing a custom travel agent portal, we also provide access to a wide range of travel APIs sourced from popular GDSs, aggregators, airlines, and OTAs. We ensure that your portal will have all the popular listings from hotels, flights, and cruises for your customers to choose from. 

4. Integrated Payment Gateway

Payment is yet another integral part of a travel portal booking engine. Our payment integration system supports customized gateway so that the company can save on payment gateway fees. We provide SSL encryption to all the payment data for protection against fraudulent activities. Additionally, we are compliant to both GDPR and CCPA regulations.

5. Booking Management

OneClick’s online portal for travel agency allows customers to manage all their bookings under one menu. They can change dates, alter combinations, and even cancel reservations in a streamlined manner. Our portal provides all the crucial controls to users and admins when it comes to booking management.

6. Multi-currency and Language Support

The OneClick custom travel portal also allows you to take your business overseas and expand your operations. Our multilingual support will help you connect with a newer audience and fulfill their traveling needs. Additionally, our portal provides multi-currency support that accepts all debit and credit cards, wallets, net banking, etc.

7. 24/7 data availability

If you’re willing to ensure that your customers get uninterrupted access to your portal, then our online portal for travel agency is simply the best. We boast 24/7 services that are always active to help users book their trips without any hassle.

8. Mobile Responsive Design

Not every user would like to access your custom travel portal on a big screen and hence a mobile-friendly interface is a must. This is why our experts at OneClick are trained to develop cross-platform travel solutions that can cater to travelers across all devices with smooth navigation and an easy-to-understand user interface.

9. Dynamic Packaging

Every user has a specific need when it comes to booking a holiday package. To solve this problem we’ve equipped our travel agent portal with multiple customized options. You can opt for hotel+activity, flights+cruise, car rental+packagaing or even offer all-in-one solutions like flights+hotels+activities.

Travel Portal Development Solutions Available at OneClick

At OneClick, we specialize in delivering cutting-edge custom travel portal development solutions tailored to your business needs:

• Travel Website and Software Development: Create visually appealing travel websites and software that attract more visitors, simplify business operations, and improve efficiency.
• Flight Booking Engines: With OneClick you can develop a custom flight booking travel agent portal that offers a seamless airline ticketing experience.
• Hotel Booking Integration: Enrich your customers with quick and secure hotel reservations with user-friendly interfaces.
• Car Rental Booking Software: Develop a custom rental portal that allows users to book cars as required with flexibility.
• Cruise Booking Platforms: Simplify the management and booking of cruise packages, ensuring streamlined operations.
• Travel Agent Portals: Provide robust tools to empower travel agents with real-time data and booking capabilities.
• Bus Booking Systems: Ensure smooth booking processes for bus travel with innovative and actionable features.
• API/GDS/XML Integration: Integrate real-time inventory for flights, hotels, and other services, ensuring accuracy and reliability.
• Holiday Package Modules: Allow customizable holiday packages to meet varied customer preferences.

Essential Features of a Custom Travel Portal

A custom travel portal development solution should be accessible by all admin, agents, and customers on their respective levels. Here’s how OneClick ensures the travel agent portal is sufficient for every business and its customers.

For Admins

Being a business owner and admin, our travel agent portal provides you the complete control over your customers and agents. With OneClick the admin can take over the following actions:

• View, manage, and update customers’ booking details of all existing customers on the go.
• Manage bookings from the portal and get a centralized view of every reservation together better visibility and keep the operation streamlined.
• Does not require to verify the customers manually as our built-in verification process takes care of online verification, if required.
• Enables the admin to manage all tour packages and pricing in real-time to offer the best recommendations according to user preferences or budgets.

For Agents

Custom travel portals that require individual agents and associates on a lower level will be provided with the following features:

• Agents can manage the commission on every booking and track the total reservations from one menu.
• Can implement the credits or rewards system to repeat bookings and expand the customer base. 
• Agents can also facilitate exclusive offers and discounts to attract more users by adjusting their commission fees.

For Customers

Lastly, when it comes to customers, OneClick takes extra effort to offer a seamless user interface and exclusive features like:

• Customers can check the availability of preferred tickets on specific dates and book them without any hassle.
• With multi-currency support, customers can make payments via preferred mode and can even say the mode of payment for future bookings.
• All the users will have an extensive list of options like hotels, ratings, charges, and facilities to choose from. They can even combine their booking with an extra service like car rentals to make it more convenient.
• Customers can access their travel booking history and update booking details as they please. Additionally, they can update, cancel, or reschedule their bookings as per their preference.

Partner with OneClick for Your Travel Portal Development

Unlike other consulting services, OneClick has a lot to offer. We not only build a custom travel portal development solution suitable to your needs but also: 

• Improve Decision-Making: Advanced data analytics provide actionable insights for better business strategies.
• Streamline Operations: Automation reduces manual workload and errors.
• Enhance Marketing Efforts: Built-in CRM tools help in targeted marketing campaigns.
• Sustainability: Implement features that support eco-friendly travel.
• Leverage Tech Trends: Incorporate all the latest advancements so that you can provide a seamless booking experience to your customers.

Take your travel agency to the next level with our custom travel portal development services. 

Building Sustainable and Future-Ready Travel Portals

With that being said, we can easily conclude that travel technology is going to play a vital role in this era. Businesses must learn to embrace technologies in their operations or they will be left behind. Making an investment in a custom travel portal development solution can prove to be very valuable as it will help to grow and thrive on the platform like never before. 

And OneClick can help every OTA and B2B or B2C business towards this goal. Together we can build a sustainable and future-ready travel portal that meets today’s demands while preparing for tomorrow’s challenges.

FAQs