Travelport: What is It And How Does it Help Travel Agents?

With so many options available in GDS, Travelport for travel agents remains one of the best travel API for OTAs, travel agents, tour operators, and B2B or B2C businesses. Travelport not only allows a modern and easy way of travel retailing but also simplifies the complexity of the industry to a great extent.

With smarter, faster, and profitable services, Travelport has played a crucial role in revolutionizing the travel industry. In this blog, we are going to uncover the concepts of Travelport from scratch, understand its meaning, and take a closer look at how it can help travel agents to streamline their business.

What is Travelport & Why is it ideal for Travel Agents?

Travelport is one of the most popular Global Distribution Systems (GDSs), alongside Amadeus and Sabre, acting as a bridge between travel suppliers and resellers. Being a major player in the industry, Travelport not only provides access to a wide inventory with real-time data but also distributes advanced technology and payment solutions.

Featuring modern tools that drive growth and easier workflows for smoother servicing, Travelport has become an integral solution for travel agencies. With this multi-functional API, businesses can provide access to flights, hotels, cruises, car rentals, and so much more, all from one platform.

Travelport is not limited to enhancing the booking experience for travelers, it aids businesses by automating redundant tasks such as data entry, confirmations, cancellations, etc. Travelport owns multiple GDSs, Galileo, Worldspan, and Apollo, allowing businesses to increase operational efficiency and streamline platform performance like never before.

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Key Features of Travelport for Travel Agents

Travelport is an all-in-one travel commerce platform that enhances how travel agents sell, manage, and optimize bookings. Let’s explore its key features:

AI-Powered Search Controls

Due to growing demands and user bases, it has become a lot harder for agents and customers to find the right deal. It may sound like a good thing, but the increase in several offers provided by GDS is causing the information to get clogged and hard to find. This not only leaves the user confused but also affects the speed of the search engine.

To tackle this issue, Travelport provides AI-powered search control features that help users find what they are looking for in an instant. This API takes away the hassle of manually browsing tons of offers and puts the control back in the hands of travel’s true retailers, allowing them to improve customer satisfaction.

Smartpoint Cloud

Unlike the traditional travel booking engines, Travelport enriches the admins with the right set of tools to control what’s included in the offer. Simply put, businesses can help their customers by being transparent on all the available services, helping to improve user experience.

Another way the Smartpoint Cloud helps in improving booking efficiency is by providing a single interface to control all travel services. This addition is a practical integration for reducing training time for agents with an intuitive UI.

API Suite

Travelport allows you to scale on demand without any hassle. Travel agents can unlock a wide variety of APIs to focus on content and services that will help them scale. The best part is that all the programming sets of interfaces are standards-based and easy to integrate.

Once the requirements are analyzed, the API can be integrated into the travel solution, tested by QA developers, and deployed for the customers. This seamless growth will allow you to gain instant and impressive results.

Corporate Booking Tool

The premium extension of Travelport named Travelport+ provides multiple corporate booking tools for businesses to deliver a modern yet seamless experience to their customers. It’s a powerful union that offers corporate platforms and travelers the best of both worlds.

Extensive travel policies, expense tracking, and approval workflows further help in enhancing the business operations for better success. Additionally, the companies can negotiate rates to cut unwanted costs and save money in the long run.

Better Workflow Automation

Lastly, Travelport equips the travel agencies with self-serving tools that help automate time-consuming tasks and allow the teams to focus on what’s important. Travelport+ also provides developer support to get instant assistance for various issues.

With more than ever airline connections, auto-ticketing, refund processing, and trip management features, Travelport creates a lot of value for everyone. It gives a better opportunity to sell and grow without worrying about petty problems.

How Travelport Helps Travel Agents

There is no denying that Travelport remains one of the best GDSs in the market, but many travel agents are still unaware of using this API to their advantage like a pro. Let’s discuss some key issues that Travelport solves for travel agents and agencies.

Simplifying Travel Booking & Management

Embrace business growth by 68% with faster and efficient search results. Managing a library of more than 300 branded fare airlines and 19 airlines powered by NDC integration can be overwhelming. However, Travelport significantly reduces the payload with its state-of-the-art comparison tools that empower better decision-making.

Enhancing Operational Efficiency

Travel agents waste a lot of time on redundant tasks like managing booking confirmations, cancellations, modifications, and so much more. Travelport allows the businesses to streamline such operations with advanced automation that ultimately saves 833+ hours throughout the entire year. The smart trip management tool ensures all the operations are carried out smoothly.

Boosting Revenue & Margins

The main goal of every travel agent is to grow with their travel booking software and provide a better commission to their agents than the competitors. With smart selling features, Travelport can help businesses provide 10% more margin on every booking. For tickets issued through Net Fare Manager, travel agents can retail a better conversion rate and grow the operations.

Improving Customer Experience & Retention

Boosting customer experience and retention becomes significantly easier with Travelport. This simple Travelport GDS API integration enriches the customers with AI-powered personalization options that also aid in planning itineraries. What’s more, customers are notified of every update with real-time alerts, providing a seamless experience.

Expanding Business Opportunities & Global Reach

Travel agents often seek to scale their operations but are unable to comply due to a lack of services, content, and features. However, Travelport enables you to integrate multi-GDS in your travel portal for serving multiple customers across the world. What’s more, the NDC-enabled will allow you to provide exclusive fares and deals to support business growth and expansion.

Travelport’s Role in Modern Travel Retailing

Gone are the days when businesses could rely on traditional methods to improve their customer reach. To meet the expectations of modern-day travelers, travel agents need to up their game by evolving into full-fledged travel retailers. Thankfully, Travelport boasts a few sleek tactics to modernize your travel solution.

How Travelport Supports This Transition

Below are the few factors that make Travelport the ultimate choice for travel agents who seek to fulfill growing customer demands with advanced automation and AI-driven features.

• A user-friendly design for both agents and customers to navigate the platform easily.
• Dynamic pricing and advanced tools for providing personalized experiences to customers.
• A wide range of customer service tools with AI-powered chatbots and virtual assistants to assist users in real time.
• Seamless multi-channel booking experience who prefer to reserve multiple services such as flights, car rentals, hotels, etc.
• AI-driven detailed insights for travel agents to make smart decisions and create actionable strategies according to ongoing or upcoming trends.
• Access to exclusive content with enhanced NDC integration to help travel agents provide the best deals, offers, and discounts.

How to Get Started with Travelport

Now that we’ve covered everything related to Travelport, let’s quickly discuss how you can integrate this API into your custom travel portal.

Step 1: Onboarding

The step involves signing up with Travelport and exploring all the features provided by this GDS API. This will help you understand the extent at which you can use Travelport to your advantage.

Step 2: Requirement and Resources Analysis

Once you have a brief understanding of the API, leverage Travelport’s partner programs and training resources to equip yourself with the right strategies.

Step 3: Learn and Train

Travelport also provides the necessary learning material that you may lack to further enhance your knowledge with the right courses. Find suitable eLearning modules and scheduled Webex training sessions for better understanding.

Step 4: Master Travelport Smartpoint

Now, create an account in the Smartpoint app and familiarize yourself with its different windows, menus, and tools. This will help in improving your efficiency post API integration.

Step 5: Integration and Deployment

Finally, based on your business requirements, select the APIs that will benefit you the most and embrace seamless integration. After your solution is ready, just sit back and enjoy the latest automation boosting your business.

Travelport – The Game-Changer for Travel Agents

And just like that, Travelport proves to be a valuable addition to travel agencies and agents to meet modern demands without any hassle. OneClick can help you with seamless Travelport API integration and help travel agents work smarter, serve customers better, and boost revenue. Additionally, by integrating Travelport+ into their business model, travel agencies can stay ahead in the competitive travel industry.

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