One of the biggest complaints from patients is getting medical advice when they most need it and many patients have mobility problems which prevents them from visiting their doctors when they need help. Video conferencing solutions specially developed for doctors and patients removes the barrier created by distance. One such client requirement was to develop a video conferencing app for patients and doctors that would not only connect them but also help them to Book & pay for appointments, take prescriptions, save patient health history and more.
The challenges faced during the project development were related to time constraint and technical implementation of some features but with the help of our seniors we managed to overcome them. The client also wanted the product to comply with the GDPR and HIPAA policies for data protection. We created a website, App (Android + iOS) and a super admin panel complying the data protection policies that would only store encrypted data into our database. We believe there is a solution for all problems and our team works with this mindset. Video conferencing platforms are one of our forte and hence with experience our team finds a solution to every hitch
With constant feedback and updates from the client we completed the project development. We developed the product into phases but we covered most of the features in the first phase that were the part of next phases. Our developed product helped the client in receiving many appointments and doctor registrations. We made a long term engagement with the client and enhanced the product based on customer feedback.