This intelligent automation system streamlines restaurant order management and enriches customer interaction using Gemini AI.
It automatically processes new orders received via online forms, extracts customer and dish details, stores them in Google Sheets and uses Gemini AI to recommend related dishes or special offers.
Finally, it sends personalized dish suggestions directly to customers via Telegram, creating a smarter, faster and more engaging ordering experience.
Automated Order Handling
Automatically captures and processes new customer orders from digital forms - no manual data entry required.
AI-Powered Recommendations
Gemini AI intelligently analyzes the ordered dishes and suggests complementary items or special deals.
Instant Telegram Notifications
Sends AI-generated dish recommendations to customers through Telegram for direct engagement.
Seamless Data Management
Customer and order details are securely stored and updated in Google Sheets for easy tracking and analysis.
Enhanced Customer Experience
Improves upselling opportunities and customer satisfaction with real-time, personalized food suggestions.

Workflow 1: Order Data Processing
1. Trigger: New Order Submission (Form)
Activated when a customer submits an online order form.
2. Extract & Format Order Data
Parses form fields to separate customer details and dish information.
3. Save Customer Info (Google Sheets)
Appends or updates customer data (name, contact, order time) in a dedicated Google Sheet.
4. Save Dish Info
Stores dish names, types and quantities in a separate tracking sheet.
5. Loop Over Items
Iterates through all ordered dishes to prepare detailed AI-ready data.
6. Prepare Dish Details for AI
Consolidates dish data and stores it for the AI recommendation stage.
Workflow 2: AI Dish Recommendation & Customer Notification
1. Clean Data for AI Input
Formats dish data to ensure compatibility and clarity for Gemini AI.
2. Gemini AI Dish Suggestion (Chat Model + Think Tool)
Uses Gemini AI to analyze the order and generate smart dish recommendations or related offers.
3. Format AI Suggestions for Telegram
Converts AI-generated text into a Telegram-friendly message format.
4. Send Suggestions via Telegram
Delivers personalized dish suggestions directly to customers in real time.
AI & Logic
Gemini AI (Chat Model + Think Tool): Processes order data and recommends related dishes or offers.
Code Nodes: Format and clean data before and after AI processing for accuracy and clarity.
Automation Platform
n8n: Manages workflow logic, data routing and AI integration between Google Sheets and Telegram.
Database
Google Sheets: Stores customer profiles, dish details and AI input/output records.
Messaging Platform
Telegram API: Sends dish suggestions and special offers directly to the customer chat.
A restaurant implemented this AI-powered workflow to enhance customer engagement:
When a customer placed an order online, the system automatically:
Saved their details and ordered dishes
Generated smart dish recommendations via Gemini AI
Sent personalized suggestions through Telegram instantly
As a result, the restaurant saw a 40% increase in repeat orders and 60% higher customer interaction within the first month.
The AI Dish Recommendation System transforms how restaurants interact with customers - combining order automation, intelligent upselling and real-time engagement. By integrating Gemini AI, Google Sheets and Telegram, restaurants can deliver a modern, data-driven dining experience that delights customers and boosts sales. Visit Official Workflow
Ready to transform your restaurant’s ordering experience with AI? Contact Oneclick's AI Automation Team to schedule a free consultation.
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