The key to a successful online business is impeccable customer service. And chatbots are not just a solution but a revolution in this field. In the last 5 years, chatbots have successfully replaced email and phone calls on many popular websites such as BBC News, Mastercard, Spotify, The Wall Street Journal, Pizza Hut, HP, Whole Foods and more.
Cost Of Developing A Chatbot Application
It goes without saying that the main factor influencing the final price is the work done to develop a product. The development process is usually divided into several phases. Having a general idea of the phases of the project is important to understand the factors entering the budget of a chatbot. The following roadmap has proven to be appropriate for the development of efficient chatbots and these steps will allow you to get an idea how much does a chatbot cost.
Benefits of Developing A Chatbot Application
Manage Incoming stream of Messages
Sorting and Indexing
Establishment
Seamless Integration
API Integration
Control Panel
Chatbot Integration
Launch Chatbot
Tracking
What are the advantages of a chatbot compared to traditional communication channels: website, mobile app, or phones?
1. On a website, or a mobile application, it is the user who is obliged to adapt to the service, the interface, the navigation mode. With a chatbot it is exactly the opposite. A well-designed chatbot adapts to the user's request. It's this natural language interaction that makes chatbots so much more interesting.
2. The other advantage of a chatbot is that there is no waiting, the response is immediate. Consumers can start a conversation when they want, without being required to finish the conversation in a given time. They can resume it later too. All this in a natural language and at their own pace.
3. According to a Gartner study, chatbots will fuel 85% of all customer service interactions by 2020.
4. In 2022, bots will make it possible to save 8 billion/year for customer services, as per Viuz/Juniper Research.
5. You may be convinced that it is high time to bring your business into the era of Conversational Commerce but you are wondering what is the budget or cost for developing a chatbot application for your business. This blog will give you insights on it.
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Creation
Chatbot Creation
A chatbot is nothing more than a computer program capable of interacting with Internet users and answering their questions. Before starting to create your bot, it is essential to clearly define your strategy and objectives before launching this project.According to the objectives, it will be necessary to make a choice between the various chatbots existing today on the market namely
Auto reply / FAQ chatbots
These are 'classic' bots answering predefined queries without context around.
The 'conversational chatbot'
More advanced than the previous one, this kind of chatbot is particularly frequent on Messenger. This integrates a script defined and given by its creator. The chatbot will then be able to follow this script.
The chatbot with AI
This last chatbot is the most 'intelligent'. It is based on deep learning technology. It is able to learn, to gain experience to improve its listening skills and enrich vocabulary.
Technology Stack
So, How Much Does A Chatbot Application Cost?
- You can start with a simple chatbot that automates the routine flow of your business and opt for an AI-based bot as soon as the first shows its effectiveness. The cost of developing a simple chatbot is between $15,000 to $30,000. An AI based customized chatbot may cost between $40,000 to $100,000.
- Also, once developed, the chatbot costs almost nothing to use if we compare it to the cost of customer service. Hence, they offer an almost zero operating cost for the company.
- A bot launch project is a strategic and innovative project for your business. It is therefore essential to get good advice and carry it out according to specific rules. In fact, badly negotiated, your chatbot can be counterproductive and scare your customers away!
- Want to know more about chatbots or entrust us with a project? Request a personalized quote for cost of developing your chatbot application now.
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FAQs of Chatbot App Development
Chatbot is an AI based software that can provide customer solutions through queries and issues, even without a human touch. It offers multiple benefits including providing solutions on customer queries, process for automate lead generation, feedback collecting, improving customer relationships etc.
Yes, Chatbots support multiple languages. It depends on the main language that we use in the website and also the geographic location of the targeted users.
In OneClick IT Consultancy, we follow simple steps to build high functional chatbots for every industry.
Step 1: Determine the role of chatbot
Step 2: Evaluate and pick the channel
Step 3: Design dialog flows, storyboards and integrations
Step 4: Collect chat data
Step 5: Choose Development Platform
Step 6: Go through Internal Testing
Step 7: Easy deployment
It depends on the customization in chatbot functionality of your requirement. Generally it takes 25-30 working days to develop a standard chatbot. Our top Chatbot developers are really well experienced to build customized chatbots with any challenges.
At OneClick IT Consultancy, we have the best teams with 8+ years of experience in Chatbot development. Our team members are tech enthusiasts who strive for excellence. Thus, the best results are always guaranteed.
Yes, We can integrate chatbot from your existing mobile app or website to a new mobile app to streamline customer interactions.
Generally, It applies to all the online and offline businesses who have a website or online portal to serve directly any services to users.
Industries can use:
-Manufacturing
-RetailHealthcare
-Marketing
-Banking
-Workshop
-E-Commerce Portal
-Education Platform
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About Team
Top Chatbot Development Company
We are one of the Top Chatbot Development Company who have the ability to develop all the web and mobile application related to chatbot industry, kindly contact sales@itoneclick.com and talk to our team to build a better application for your Business.
Our Team is having over of Experience in Chatbot Development and have worked with various technologies and have developed and managed portals with millions of customers.
